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When is the best time to make a travel insurance claim?

We are committed to providing our customers with the best possible service. We understand that making a claim is sometimes a complicated or stressful experience for our clients. In general, it is best to submit a claim for compensation as soon as possible after the incident. You will thus be assured that your request will be analysed and processed quickly. You can submit a request for reimbursement by accessing the Customer Area of ​​the site https://europ-assistance.be or via our application. However, if you are unsure whether you need to submit a claim, you can always contact our customer service team for advice. Contact us here.

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