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Welcome to the Customer area

  • Check or modify your contract data
  • Manage reimbursement requests
  • Download a certificate or the general terms and conditions

  • Log in with an existing account
    Log in with the username you previously set up.
    Or via Google (Gmail), Facebook or Microsoft.
    Log in with your contract
    Please fill in your contract number and postal code

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    In order to access your customer area, please fill in your contract number and postal code.

    Your contract number consists of 10 digits.
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    Verification

    To sign in to your account please choose a verification methode below
    Send a text message to the number  {{method.label}}
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    Why use an account?

    • Easier login

    Once you have created your account, you can log in with one click and you won’t need to go through the security system anymore. In addition, you will no longer need to have your contract number on hand.

    • Manage multiple contracts and accesses

    With your account you can manage all your contracts in the same login. All the beneficiaries of the contract can add the contract to their account.

    • Faster assistance request in the application

    When you use the application while logged in to your account, requesting assistance is made easier because you no longer have to fill in contract, beneficiary or vehicle information.

    If you are covered by a business contract or through one of our partners, please send an email: admin@europ-assistance.be

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    Call +32(0)2 541 91 91 from Monday to Friday from 8.30 am to 5 pm.

    Outside of these hours, please contact us via the contact form.

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    Outside of these hours, please contact us via the contact form.

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    Outside of these hours, please contact us via the contact form.