Our website uses cookies, please set your cookie preferences below. Functional cookies are needed for the proper functioning of the website and cannot be refused. For more info, please read our Cookie Policy and Privacy Policy.
More details
Less details

Functional cookies

Cookies that are necessary to guarantee the proper functioning of the website, for example: passing along information to the next page when buying a contract or saving your preferences such as language and browser settings.

Analytical cookies

These cookies enable us to generate insights in the usage of our website. This way we can ensure a continuous optimization of the website. The collected data never contain personally identifiable information.

Advertising cookies

Cookies that enable us to know how many and which specific ads you have seen and/or clicked on. We also track whether an advertisement has resulted in you buying a Europ Assistance product. Based on your actions on the website, we can show relevant offers on third party websites.

Loading... Partners Area Jobs Blog FAQ - COVID

1 month discount on all yearly travel insurances

Fast assistance

In order to assist you quickly, enter your mobile phone number below and we immediately send you a text message with a link. Click on the link, follow the instructions and we will help you in a few clicks.
Submit

Welcome to the Customer area

  • Check or modify your contract data
  • Manage reimbursement requests
  • Download a certificate or the general terms and conditions

    • Log in with an existing account
    Log in with the username you previously set up.
    Or via Google (Gmail), Facebook or Microsoft.
    Log in with your contract
    Please fill in your contract number and postal code

    My customer area

    In order to access your customer area, please fill in your contract number and postal code.

    Your contract number consists of 10 digits.
    Error(s)
    Validate

    Verification

    To sign in to your account please choose a verification methode below
    Send a text message to the number  {{method.label}}
    No mobile phone number on the contract
    Send a text message to the number  {{method.label}}
    Send an e-mail to  {{method.label}}
    No e-mail address
    Text message to the number of the first connection {{method.label}}
    Internal use
    Go back

    Protect your account

    Your phone number is missing as a verification method to protect your account. Please enter your mobile number. Add the international prefix if you have a foreign number.
    Go back
    Next

    Verification

    Enter the access code that was sent to {{currentMethodLabel}}
     
     
    Error(s)
     
    Validate
     
    Go back

    Why use an account?

    • Easier login

    Once you have created your account, you can log in with one click and you won’t need to go through the security system anymore. In addition, you will no longer need to have your contract number on hand.

    • Manage multiple contracts and accesses

    With your account you can manage all your contracts in the same login. All the beneficiaries of the contract can add the contract to their account.

    • Faster assistance request in the application

    When you use the application while logged in to your account, requesting assistance is made easier because you no longer have to fill in contract, beneficiary or vehicle information.

    Create a new account

    If you are covered by a business contract or through one of our partners, please send an email: admin@europ-assistance.be

    Wrong data?

    Call +32(0)2 541 91 91 from Monday to Friday from 8.30 am to 5 pm.

    Outside of these hours, please contact us via the contact form.

    Didn't receive a code ?

    Call +32(0)2 541 91 91 from Monday to Friday from 8.30 am to 5 pm.

    Outside of these hours, please contact us via the contact form.

    Need help logging in?

    Call +32(0)2 541 91 91 from Monday to Friday from 8.30 am to 5 pm.

    Outside of these hours, please contact us via the contact form.