Europ Assistance will soon become Redion
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What this rebranding means for you
The new Redion name is part of a global brand structure and does not affect your insurance.
Specifically, this means for you:
- Your contracts, coverage and contact points remain unchanged
- Your administrative procedures will continue as usual
- The adoption of a single global brand worldwide helps to strengthen a more natural connection between teams and regions.
- Specialist teams dedicated to each type of enquiry will handle your request and ensure that it is processed clearly and efficiently.
- You will gradually see our new visual identity.
Behind it, a more aligned organization supports attentive follow-up and consistent service quality, so your plans move forward smoothly, wherever they take you.
Clearer global continuity
One name accompanies you everywhere. This clarity makes interactions simpler and strengthens the visibility of your processes.
Smoother journeys
A standardised structure promotes optimal coordination and the smooth sharing of information on a worldwide scale, making the processing of your cases even more consistent.
A more direct relationship
Our empowered and professional teams are here to assist you and handle your enquiry. They will provide you with solutions tailored to your situation.
More space to live your plans
You explore, build, travel, care. Redion operates steadily in the background, so you can stay focused on what matters most.
Frequently asked questions
View all FAQsWhy is Europ Assistance changing its name to Redion?
The name change from Europ Assistance to Redion reflects a global strategy aligned with customers who live, travel, and move across borders, and expect seamless, consistent and integrated support worldwide.
The new brand, Redion, unifies insurance, assistance, and related services under a single global identity, delivering a more integrated and cohesive customer experience.
Does the Europ Assistance name change to Redion entail any modifications to existing contracts or services?
This is a brand and legal name change from Europ Assistance to Redion.
Products, services, contracts and operations remain unchanged.
What will change for customers with the new Redion brand?
There will be no operational changes. Customers will continue to receive the same services as before.
These services will now be delivered through a more unified and flexible experience under a single global brand, Redion.
Will my policy number remain the same under the new Redion brand?
Yes. Policy numbers remain unchanged throughout the transition from Europ Assistance to Redion.
Who should I contact if I have questions about the Europ Assistance name change to Redion?
You can contact your usual points of contact (customer service, broker, sales account).
Assistance, always on
24/7 support by phone or email
24/7 support by phone or email
New name, new look, same mission: continuing to protect and support you wherever you are, whenever you need us. Our commitment remains unchanged: providing safety, peace of mind, and care. You live, we care.