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Medical teleadvice and organization of home services

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Main guarantees

Unlimited medical counselling advice. After an illness or hospitalisation, a personal Care Manager will help you organize necessary services for the dependent person and for the ones living under the same roof.

Counselling advice:

  • Unlimited access to the medical advice service
  • A doctor or nurse at your disposal for your medical questions or concerns
  • Advice from our medical team on treatments and health measures
  • Up to 21 consecutive days of follow-up of your health complaints

Your dedicated Care Manager will take care of:

  • Medical transport following an accident or illness
  • The transport of your children or grandchildren
  • Assistance to your pets (dog or cat)
  • Domestic help
  • Management and follow-up of your medical file
  • Home delivery of meals
  • Delivery of personal items and all necessary items to the hospital
  • Visits to the hospitalized person
  • Home delivery of groceries
  • Home delivery of medicines
  • Psychological help
  • Computer help
  • Connecting you to handymen and service providers for chores at your home

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General Terms and Conditions IPID sheet

This product sheet contains the main services and is not contractual. For details of the services, refer to the general conditions of this contract.

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