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House Assist - Annual House Assistance

House Assist

House Assist ensures emergency solutions for your house or your family in case of breakdowns, damages, flooding... Europe Assistance intervenes at your home 24/7 for emergency repairs & temporary troubleshooting.

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Main guarantees and exclusions

  • Reimbursement of urgent repair costs up to €400
  • Connection with our network of professionals
  • Relocation of residents if necessary
  • Emergency service, 24/7
  • Only addresses in Belgium can be covered
  • Issues occurring within the first 15 days
  • Maximum 1 intervention for waterboiler per year
  • Reimbursement of replacement parts limited to €50

THE BENEFITS IN DETAIL

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THE BENEFITS IN DETAIL

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Precontractual information

IPID sheet

General Terms and Conditions

Precontractual information


The IPID sheet contains a summary of the main guarantees. For a complete and detailed overview, please refer to the general terms and conditions. Before subscribing, please read the general conditions and IPID documents. For all your questions, you can also contact our customer service department by phone at +32 (0)2 541 91 91. Europ Assistance Insurance is a contract governed by Belgian law.
Any decision to take out insurance must be based on a thorough examination of the information sheet and general conditions. These documents are available free of charge on our website or in our offices.
In the event of a complaint, you can contact Europ Assistance for the attention of Complaints Officer, Cantersteen 47, 1000 Brussels, complaints@europ-assistance.be. If you are not satisfied, you can contact the Insurance Ombudsman (www.ombudsman-insurance.be), Square de Meeûs 35, 1000 Brussels, www.ombudsman-insurance.be
Europ Assistance Belgium, VAT BE 0738.431.009 RPM Brussels, Cantersteen 47, 1000 Brussels, Belgian branch of Europ Assistance SA, an insurer under French law with its head office at 2 rue Pillet-Will, 75009 Paris, France (451 366 405 RCS Nanterre).