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House Assist - Annual House Assistance

House Assist

House Assist ensures emergency solutions for your house or your family in case of breakdowns, damages, flooding... Europe Assistance intervenes at your home 24/7 for emergency repairs & temporary troubleshooting.

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Main guarantees and exclusions

  • Reimbursement of urgent repair costs up to €400
  • Connection with our network of professionals
  • Relocation of residents if necessary
  • Emergency service, 24/7
  • Only addresses in Belgium can be covered
  • Issues occurring within the first 15 days
  • Maximum 1 intervention for waterboiler per year
  • Reimbursement of replacement parts limited to €50

THE BENEFITS IN DETAIL

Insurance Limits House Assist

  • 24/7
  • A waiting period of 15 days applies from the effective date of the contract, except for loss of keys or confinement of a person in your home
  • 1 single intervention per year in case of malfunction of the hot water boiler

Home interventions

  • Payment for the repair, temporary repair and call out charges up to €400, including €50 for spare parts
  • Intervention within 24 hours in case of failure of heating, water heater, power failure, plumbing issues
  • Intervention as soon as possible in the event of blocked pipes and gutters, damaged windows and external doors, leaking roof
  • Cleaning after the intervention of firefighters
  • Sending a specialist to remove a wasps' or bees' nest
  • Cutting down a tree that threatens to fall on your house

Assistance to the inhabitants

  • Payment for an emergency solution or relocation of the inhabitants if the boiler, the water heater or the electrical installation cannot be temporarily repaired
  • Intervention within 2 hours in case of confinement in the house or access problems (lost or stolen keys, keys inside the house)
  • Sending a specialist to free your cat or dog in perilous situation
  • Unlocking your gate or your garage door when your car is inside. If it is not possible to release the vehicle, we provide a replacement vehicle
  • Comprehensive assistance if your home is uninhabitable following serious damage (accommodation, surveillance, replacement vehicle, transport of furniture, ...)
  • Repatriation and provision of a replacement vehicle if your home is burglarized when you are abroad

Small jobs and services

  • Placing a switch, replacing a tap, looking for a painter, a gardener... For small jobs and services at your home, we provide you with our network of tradesmen, certified by Europ Assistance
  • We take care of finding a handyman available at your convenience. He then contacts you and sets a price. The service is paid directly by you to the handyman at the price that you have agreed together

Advice service

  • Advice on administrative and legal steps related to your home (damages, relocation, purchase...)
  • Connection with a professional for an ecological, biogeological expertise of your home

Configure your insurance

Start date of the contract

Total:
€ 121,01
 / year
Fill in your data
Total:
€ 121,01
 / year
IPID sheet General Terms and Conditions Precontractual information

The IPID sheet contains a summary of the main guarantees. For a complete and detailed overview, please refer to the general terms and conditions. Before subscribing, please read the general conditions and IPID documents. For all your questions, you can also contact our customer service department by phone at +32 (0)2 541 91 91.

THE BENEFITS IN DETAIL

Insurance Limits House Assist

  • 24/7
  • A waiting period of 15 days applies from the effective date of the contract, except for loss of keys or confinement of a person in your home
  • 1 single intervention per year in case of malfunction of the hot water boiler

Home interventions

  • Payment for the repair, temporary repair and call out charges up to €400, including €50 for spare parts
  • Intervention within 24 hours in case of failure of heating, water heater, power failure, plumbing issues
  • Intervention as soon as possible in the event of blocked pipes and gutters, damaged windows and external doors, leaking roof
  • Cleaning after the intervention of firefighters
  • Sending a specialist to remove a wasps' or bees' nest
  • Cutting down a tree that threatens to fall on your house

Assistance to the inhabitants

  • Payment for an emergency solution or relocation of the inhabitants if the boiler, the water heater or the electrical installation cannot be temporarily repaired
  • Intervention within 2 hours in case of confinement in the house or access problems (lost or stolen keys, keys inside the house)
  • Sending a specialist to free your cat or dog in perilous situation
  • Unlocking your gate or your garage door when your car is inside. If it is not possible to release the vehicle, we provide a replacement vehicle
  • Comprehensive assistance if your home is uninhabitable following serious damage (accommodation, surveillance, replacement vehicle, transport of furniture, ...)
  • Repatriation and provision of a replacement vehicle if your home is burglarized when you are abroad

Small jobs and services

  • Placing a switch, replacing a tap, looking for a painter, a gardener... For small jobs and services at your home, we provide you with our network of tradesmen, certified by Europ Assistance
  • We take care of finding a handyman available at your convenience. He then contacts you and sets a price. The service is paid directly by you to the handyman at the price that you have agreed together

Advice service

  • Advice on administrative and legal steps related to your home (damages, relocation, purchase...)
  • Connection with a professional for an ecological, biogeological expertise of your home
Europ Assistance Insurance is a contract governed by Belgian law.
Any decision to take out insurance must be based on a thorough examination of the information sheet and general conditions. These documents are available free of charge on our website or in our offices.
In the event of a complaint, you can contact Europ Assistance for the attention of Complaints Officer, Cantersteen 47, 1000 Brussels, complaints@europ-assistance.be. If you are not satisfied, you can contact the Insurance Ombudsman (www.ombudsman-insurance.be), Square de Meeûs 35, 1000 Brussels, www.ombudsman-insurance.be
Europ Assistance Belgium, VAT BE 0738.431.009 RPM Brussels, Cantersteen 47, 1000 Brussels, Belgian branch of Europ Assistance SA, an insurer under French law with its head office at 2 rue Pillet-Will, 75009 Paris, France (451 366 405 RCS Nanterre).