TRAVEL INSURANCE

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This product sheet contains the main services and is not contractual. For details of the services, refer to the general conditions of this contract.

Insurance limits Smart

Contract valid for 1 year for any uninterrupted stay from 1 day to 3 consecutive months
The persons included in the contract, registered and habitually residing in Belgium are covered
Geographical coverage according to chosen zone: Europe or World
Attention: The field of execution of our services may be limited in some countries. It is agreed that no service or payment involving a direct or indirect link with any person, entity, territory, country or organization sanctioned by the United Nations, Europe or Belgium may be implemented by our especially in North Korea, Sudan, Syria, Iran, Afghanistan, Cuba and Crimea. No contractual obligation can violate these sanctions rules. The non-performance of an obligation in this context cannot therefore lead to any liability or obligation to compensate anyone for the non-performance of this contractual obligation.
For more information on this subject, we invite you to contact our customer service, where you will be given all the necessary explanations.

Medical assistance

Repatriation of the injured or ill person with an insured individual of their choice
Medical expenses abroad paid up to €750,000 (Europe) and €1,250,000 (World)
If necessary, we send a Europ Assistance doctor on site
Search and rescue costs on the continent (mountain, desert, on and off ski slopes ...) and in territorial waters

Coverage of insured individuals travelling with you

We organize and pay for the return of other insured individuals
Return of children, grandchildren or great-grandchildren to Belgium with an accompanying person
Organization of the return to Belgium of pets (dogs, cats) accompanying you

Reconnection with your relatives

If one of your relatives in Belgium must be hospitalized or dies, we organize and pay for your early return.
We organize and pay for the transportation of a relative from Belgium to visit you if you are hospitalized abroad for a period of more than 5 days.
Transportation of both parents to visit a child hospitalized abroad.

Incident in your home

We organize and pay for your return if your home in Belgium is seriously damaged when you are abroad
We assist with your relocation and guarding of your home if it has become uninhabitable following serious damage
We send a locksmith in case you lose your keys

Travel concerns

Advice service

We can help you to organize the practical details of your trip by informing you about visas, mandatory vaccinations, climate, means of transport, health precautions...
Our blog is updated daily with this type of information.

Natural disasters

Coverage of the extension of the stay if you do not have the possibility to return from your holiday on the planned date
Coverage of costs for accommodation, lunch and transportation from/to the airport or train station up to €150/day for the first insured individual, €50/day for the other insured individuals, up to a maximum of 5 days per covered event
Natural disasters covered: volcanic eruption, strong gusts of wind, torrential rains, floods, overflowing rivers, hurricane

Travel compensation

Reimbursement of unused days in case of interruption of your holiday due to certain hazards (early return due to illness for example)
The guarantee can never exceed the insured amount with a maximum of €2,500 per insured person per trip and a maximum of €12,500 for all insured persons
Ski lift package up to a maximum of €250 for all insured individuals and a ski lesson package of more than 4 days up to a maximum of €250 for all insured individuals that could not be used following early repatriation.

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