New name, same care: Europ Assistance is changing its name to Redion. Learn more
New name, same care:
Europ Assistance is changing its name to Redion.
Loading... Partners Area Jobs Blog FAQ

Fast assistance

In order to assist you quickly, enter your mobile phone number below and we immediately send you a text message with a link. Click on the link, follow the instructions and we will help you in a few clicks.
Submit
  • FAQ
  • Remboursement

Remboursement

Wat are you looking for ?

{{ item.title }}
See more
Why was my refund declined?

The refund can be declined due to a couple of reasons: budget is insufficient, ride took place outside of the Mobility Budget period, details in the attached file do not match the filled-in data, the attached file couldn’t be read or the type of ticket attached in the file couldn’t be accepted.

How long will it take for the Expense to be finalised?

It takes a few days for the operator to accept or reject your expense. After that, it takes about 7 days for the money to be deposited in the specified bank account.