New name, same care: Europ Assistance is changing its name to Redion. Learn more
New name, same care:
Europ Assistance is changing its name to Redion.
Loading... Partners Area Jobs Blog FAQ

Fast assistance

In order to assist you quickly, enter your mobile phone number below and we immediately send you a text message with a link. Click on the link, follow the instructions and we will help you in a few clicks.
Submit
  • FAQ
  • Couverture géographique

Couverture géographique

Wat are you looking for ?

{{ item.title }}
See more
Does my car insurance cover me in Europe?
When travelling in Europe by car, it is important - apart from car insurance - to have adequate assistance cover for your vehicle. There are several ways to cover your vehicle in Europe in the event of a breakdown or accident. In particular, you can take out travel insurance that also covers vehicles. Europ Assistance offers you such a formula. With a little planning and preparation, you'll have peace of mind knowing that you and your car are covered while on the move. For exclusive coverage of your car, Drive Assistance covers you from home and even in the event of battery failure or fuel error. If your car cannot be repaired within 2 hours, we will tow it to a garage of your choice. Do you want to cover just your vehicle in Belgium or abroad? Drive Across is the ideal solution! Thanks to our 24/7 assistance, you are safe not only in Belgium but also - depending on the option taken out - in neighbouring countries or elsewhere in Europe.
In which countries can I call on Europ Assistance's breakdown service?

If you have subscribed a breakdown and towing assistance as part of a travel assistance contract, the service applies in the Zone Europe, with the exception of the Canary Islands, Cyprus, Madeira, and Malta.

If you have a Drive assistance contract, the vehicle is covered in Belgium. Depending on the type of Drive contract you have subscribed, neighbouring countries or countries in the Europe Zone can also be covered, with the exception of the Canary Islands, Cyprus, Madeira and Malta.

Zone Europe

Albania - Andorra - Austria - Belgium -  Bosnia-Herzegovina - Bulgaria - Croatia - Cyprus - Czech Republic - Denmark - Estonia - Finland - France (except overseas territories) - Germany - Gibraltar - Greece + islands - Hungary - Ireland - Italy + islands - Kosovo - Latvia - Liechtenstein - Lithuania - Luxembourg - Portugal - Spain (including Balearic and Canary Islands,but excluding Ceuta and Melilla) - Estonia - Finland - France (excluding overseas territories) - Gibraltar - Greece + islands - Hungary - Ireland - Italy + islands - Kosovo - Latvia - Liechtenstein - Lithuania - Luxembourg - Macedonia - Madeira - Malta - Moldova - Monaco - Montenegro - Netherlands - Norway - Poland - Portugal (excluding Azores) - Romania - San Marino - Serbia - Slovakia - Slovenia - Spain - Sweden - Switzerland - Czech Republic - Turkey (European part - see this link) - Ukraine - Vatican City. 

The territories of these countries not located in geographical Europe are not covered.


Not covered by breakdown assistance: Canary Islands, Cyprus, Madeira, Malta.


Excluded countries and territories: Belarus, the Russian Federation, the Ukrainian regions annexed by the Russian Federation (annexation not recognised by Belgium): Crimea, Donetsk, Luhansk, Zaporijia, Kherson.

In what travel formulas can I subscribe a roadside assistance all over Europe ?

We can offer vehicle breakdown assistance in Europe in our annual travel assistance formulas (travel assistance and breakdown assistance) or in our Drive packages (breakdown assistance only).

Do I need travel insurance to rent a car?
In general, travel insurance is not required to rent a car. However, there are a few exceptions. For example, if you are renting a car in Europe, you may need to purchase additional insurance from the rental company. This insurance, called "CDW" or "collision damage waiver", covers damage to the rental car. It is important to note that your personal auto insurance policy may not cover damage to a rental car. Luckily, we offer an all-inclusive VIP travel insurance package that also includes rental car CDW insurance!
Is a vehicle registered in a neighbouring country covered?

This is possible but only if the driver is a Belgian resident and if the vehicle is mainly used in Belgium.

The maintenance of the vehicle must therefore be done in a Belgian garage.

I drive to Morocco with my car. Am I covered?

Our travel assistance cover covers you during your trip and in Morocco, depending on the option you choose: choose Morocco in temporary contracts or the World option in annual contracts.

Our vehicle technical assistance cover only covers Europe and therefore does not cover technical problems with the vehicle in Morocco.

What is the European part of Turkey ?

Travel assistance and technical roadside assistance for immobilized vehicles apply in the European part of Turkey (annual and temporary contracts covering Europe).

For annual contracts with the World option, travel assistance is valid throughout Turkey. The same applies to temporary policies covering Asian Turkey.

The technical assistance cover does not apply to the Asian part of Turkey.