New name, same care: Europ Assistance is changing its name to Redion. Learn more
New name, same care:
Europ Assistance is changing its name to Redion.
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Medical expenses

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Does travel insurance cover me if I catch Covid?
Europ Assistance travel assistance contracts cover travellers for issues related to Covid-19. In the event of a positive Covid-19 diagnosis during your trip, Europ Assistance will cover your medical expenses up to the amount provided for in your contract. If you need to extend your stay to receive treatment, Europ Assistance will cover the cost of your accommodation up to a certain amount.
You are quarantined abroad, but you are not ill

You should contact your tour operator, travel agent or carrier for any additional costs arising from the quarantine period. The same applies if you are in an area that has been closed off by local authorities ("lock-down").

You show the symptoms of the Covid-19 disease or you are a carrier of the virus and you are abroad. Are you covered?

Covid-19 is covered in the same way as any other disease.

After testing positive, the person who has contracted Covid-19 is placed in quarantine with medical monitoring.

The patient must immediately contact Europ Assistance Belgium to open its medical file, via the traditional communication channels for assistance.

The medical assistance and the financial intervention of Europ Assistance Belgium will be carried out on the basis of the conditions of the contract, and in compliance with current health regulations.

The compensation is calculated after the intervention of the mutual insurance company and up to the maximum amount covered by the travel assistance contract.

You have been quarantined abroad. After a few days you test positive. Is your stay in quarantine prior to the positive diagnosis considered a period of illness by the travel assistance insurance?

In the case described, the quarantine period preceding the positive medical diagnosis is considered as a period during which your medical assistance is activated, with reimbursement of your medical expenses incurred abroad and the resulting costs for the extension of your stay. You are required to submit all supporting documents. Europ Assistance Belgium will then pay for your medical expenses following the intervention of your health insurance fund, up to the maximum amount covered by your travel assistance contract.

What if the PCR test of myself or my travelling companion is negative before departure, but turned positive during the trip?

The intervention is acquired once the insured can present a medical certificate based on a positive PCR test.


Will EA reimburse the PCR test performed before or during my trip?

Yes.

Travel assistance contracts cover the cost of PCR tests to the extent that they are an integral part of a medical assistance benefit (early return for medical reasons or medical repatriation).


No.

PCR tests are not reimbursed in travel cancellation policies because they are considered pre-departure medical consultations.