Am I covered for medical assistance and medical expenses abroad in case of Covid-19?
If you get ill abroad (including because of Covid-19), Europ Assistance will assist you and follow up your case based on the medical report of the attending doctor. We will reimburse medical expenses in accordance with the assistance formula you have subscribed to, after our doctor has examined your file.
However, we must always act in accordance with the decisions and rules of the local authorities (such as those relating to the access of the territory or local medical care) and health regulations imposed by the competent authorities (e.g. a period of quarantine or isolation, tests, health protocols, etc).
If you travel to a country or region subject to a travel ban (imposed by local authorities or the Ministry of Foreign Affairs), you will not be eligible for medical assistance or intervention in the reimbursement of medical expenses. The same applies to non-essential travels when such trips are prohibited.