New name, same care: Europ Assistance is changing its name to Redion. Learn more
New name, same care:
Europ Assistance is changing its name to Redion.
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  • Questions générales

Questions générales

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Whom can I contact if I need help?

You can contact Europ Assistance in case of emergency using this number +32 2 533 75 75.

How is the price of my ticket calculated?

Price of the ticket is generated based on journey details and obtained directly from the provider.

Is it safe for me to give you my IBAN number?

IBAN can be inserted in a secured form.

Where can I find any quick help or FAQs?

In the Settings (the right bottom button) you can always find our Tutorial and FAQ’s, where you can use search and easily find any answer.

Where can I read your Privacy Policy & Terms & Conditions after they have been accepted?

These documents are always available in the Settings (the right bottom button).