New name, same care: Europ Assistance is changing its name to Redion. Learn more
New name, same care:
Europ Assistance is changing its name to Redion.
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What does the luggage insurance option cover?

We insure your luggage, personal items and belongings you take with you on your trip against:

- theft

- total or partial damage caused by third parties and/or accident

- loss during transport by a transport company

The Luggage Insurance option in the annual Sport and VIP contracts covers also:
- luggage, sports equipment and personal effects in the event of theft, loss or damage during transport,
- reimbursement of hire costs following breakage of skis or snowboards.

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When is the best time to make a travel insurance claim? Is there an out of pocket (franchise) for the reimbursement of medical expenses? Are business trips also covered in case of trip cancellation or baggage problems ? Is my luggage automatically covered when I have a travel insurance ? What should I do if my luggage is stolen, lost or damaged ? Will Europ Assistance intervene if my hotel is placed under quarantine as a result of a government decision and I am charged extra for this extended stay?
Can I cover damage to a rental car? From which expenses can a refund be claimed ? What should I do if I no longer have the purchase receipts for my personal property? Will Europ Assistance intervene if I or my travelling companion are quarantined because there is a risk that we are infected with Covid-19 or if the contact tracing requires us to quarantine ourselves? Will Europ Assistance intervene if I want to visit a family member (insured by my policy) who is in quarantine abroad? Will EA reimburse the PCR test performed before or during my trip?