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You show the symptoms of the Covid-19 disease or you are a carrier of the virus and you are abroad.

After a positive test, the person with a Covid-19 infection is placed in quarantine with medical follow-up. You should contact Europ Assistance Belgium immediately via the traditional assistance communication channels. Europ Assistance Belgium will intervene in accordance with the terms of your contract.

Benefits are calculated after your health insurance fund has intervened and up to the maximum amount covered by the travel assistance contract.

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When applying for reimbursement of medical expenses, do I first have to contact my health insurance(mutuelle)? Is transport by helicopter to the hospital covered? What should I do if I get infected by the Covid-19 abroad? You have been quarantined abroad. After a few days you test positive. Is your stay in quarantine prior to the positive diagnosis considered a period of illness by the travel assistance insurance? Will Europ Assistance intervene if I or my travelling companion are quarantined because there is a risk that we are infected with Covid-19 or if the contact tracing requires us to quarantine ourselves? What if the PCR test of myself or my travelling companion is negative before departure, but turned positive during the trip?