Europ Assistance

HOME ASSISTANCE


Main guarantees


  • we organize and pay for domestic and administrative tasks
  • our Care Manager ensures personal, professional and experienced help
  • we provide a series of personalized services (medicines, hairdresser, physiotherapy, medical equipment, etc. .)

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This product sheet contains the main services and is not contractual. For details of the services, refer to the general conditions of this contract.



The benefits of this insurance in detail

The benefits of this insurance in detail


Insurance Limits Comfortlife
  • Single cover for 30 days, 24/7
  • Intervention in case of accident or illness that makes you dependent for a duration of 4 days minimum or hospitalization for a minimum of 3 days
  • Participation in the costs of certain services limited to two dossiers per insured period, with the possibility of organizing them for you on demand
Care Manager
  • A professional and experienced Care Manager helps you with the organization and coordination of the different services you need.
  • In the event of an accident or illness that puts you in a situation of dependence for minimum 4 days or hospitalization for minimum 3 days, your Care Manager will contact you personally and will even visit you at home if necessary.
  • Together with you, they will put together the schedule of services you wish to use and will then take care of their organization.
  • At your disposal every working day from 9.00 am to 5.00 pm. Outside these hours, our Health Support Service will take care of your case. This service is available 24/7.
  • Our coverage of costs for certain services is limited to two claims per insured period, but we can always organize them for you on demand.
Medical assistance services
  • Organization and participation in the expenses of your transport to and from the hospital, the medical centre or a specialized doctor in case of a medical appointment
  • Organization of a transfer from one hospital to another
  • Transportation of one of your relatives to visit you if you are hospitalized and isolated
  • Organization and intervention in the services of a housekeeper to help you in the household
  • Delivery of errands twice a week
  • Delivery of hot meals at home on weekdays
  • Support in administrative tasks and procedures
Assistance to relatives
  • Are your children and grandchildren alone at home following your urgent hospitalization? We organize and pay for their transportation to a relative
  • Your pet is left unattended after your hospitalization of more than 2 days? We organize and pay for the costs of a kennel
  • You or your family are overwhelmed by the death of one of the beneficiaries of the contract? Support and help to carry out the necessary administrative procedures
Services
  • Picking up your medication at the pharmacy
  • Physiotherapist during your rehabilitation period
  • Personalized service at home (eg hairdresser, pedicure, ...)
  • Adjustments to your home if your mobility is reduced
  • Provision of adapted medical equipment (special bed, crutches, wheelchair, ...)
  • Dog-walking service
  • Visual or auditive reconnection with your relatives
  • Repair or replacement TV if your TV is out of order
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