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Europ Assistance


Business Flex

Assistance to large companies that want collective coverage

Business Flex support is aimed at large companies whose many employees do not travel frequently. They want collective coverage for all business trips for their employees.


  • all business travel for all employees is covered
  • coverage for the entire world
  • travel up to six consecutive months is covered

The benefits of this insurance in detail

Business Medical Assistance
  • Reimbursement of additional medical expenses for treatment received abroad up to €250,000
  • Reimbursement of outpatient medical expenses up to €12,500
  • Reimbursement of medical expenses up to €7,500 after payment from the national health service, for the care received in the country of residence for a claim occurring abroad
  • Advance of hospital expenses
  • Organization of and payment for the transport/repatriation of the patient or the injured person
  • In case of repatriation of the insured person during a business trip, payment for either his return to the original place, or the outward journey of a person designated to replace them
  • Assistance in the event of death during a trip: payment of funeral expenses, repatriation ...
  • Sending a replacement driver if during a trip the insured driver can no longer drive the vehicle
Assistance to insured individuals travelling with you
  • We pay for the return of the insured travel companions or the person who went to the bedside of the insured individual in case of repatriation or transportation or transportation of the insured individual
Reconnection with your relatives
  • Visit of a relative in case of hospitalization of the insured individual for more than 72 hours
  • Return travel and payment of hotel expenses up to €125 per night (max 7 nights)
  • In case of unexpected hospitalization of a relative for more than 72 hours, we organize and pay for the costs of an early return of the insured individual.
  • In the event of hospitalization of a child, we immediately organize and pay for your early return
  • In the event of the unexpected death of a family member, we organize and pay for the costs of an early return
Incident in your home
  • If your home in Belgium is badly damaged when you are abroad, we organize and pay for your return transport
  • Your home is uninhabitable following serious damage? We assist you with your relocation, guard your home and transport your furniture
  • Your door is damaged or you lost your keys? We find a locksmith for you and participate in the costs of intervention
  • You want to have work done to your home? We can find skilled workers for you in Belgium
Travel concerns
  • Assistance in case of loss or theft of travel documents or tickets abroad and intervention in transport costs to the embassy or consulate up to €125
  • Sending of professional documents
  • Coverage of costs for luggage transportation
  • In case of luggage delay in the country of destination (minimum 4 hours for a scheduled flight and minimum 8 hours for a charter flight): coverage of the cost of basic necessities up to €350
  • Sending a worker following a covered return of the insured employee, if he can not return to the place of his mission
  • Sending a suitcase with personal effects in case of loss or theft of luggage
  • Transmission of urgent messages
  • Provision of money for unforeseen expenses abroad
  • When traveling: sending glasses, prostheses, medication that cannot be found on site
  • Interpreter assistance abroad
  • Coverage of hotel costs or costs to continue travel in case of delay or immobilization following an air, rail or maritime strike (minimum 4 hours for a scheduled flight and minimum 8 hours for a charter flight)
  • Strike assistance: mobility solution in case of a wild strike or a strike that is announced less than 12 hours upfront. Only valid on the first day of strike, max. 4 times a year
  • Bike assistance: assistance to the bike and the driver of the immobilized bike in Belgium
Advice service
  • General travel information: visa and administrative formalities
  • Info on hygiene precautions and medical security measures
  • Info on hotels and restaurants, places of interest, climate, time difference...
  • Business information concerning stock exchanges, congresses, Chambers of Commerce, business centres...
Public liability
  • Assistance in the event of legal proceedings:
    • advance for payment of the guarantee or caution up to €50,000
    • lawyer fees up to €5,000
Contact us for more information Read the general terms and conditions >

This product sheet contains the main services and is not contractual. For details of the services, refer to the general conditions of this contract.

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